Reporting another learner
If you see a comment by another learner that worries or concerns you, please report it to your tutor and explain why you are concerned. Please include any relevant supporting information you feel comfortable to share, such as screenshots.
All reports will be treated respectfully, and your tutor will escalate concerns to our internal team where appropriate. Where possible, we will maintain strict confidentiality.
If your course does not have a tutor, please contact us.
Reporting an educator
Learners and educators on our courses will only communicate via our virtual learning environment, Canvas, and should not have any private contact with you or anybody else outside the course.
If you are concerned about the behaviour of an educator or any other team member running a University of Cambridge course, please contact us and include any supporting information you feel comfortable to share.
All reports will be treated respectfully, and our Safeguarding Lead will review and escalate concerns where appropriate. Where possible, we will maintain strict confidentiality.
Reporting University of Cambridge Online staff
You may contact or be contacted by our user support teams, for example if you need help with a technical issue.
If you are concerned about the behaviour of a member of our staff, please contact us and include any supporting information you feel comfortable to share.
All reports will be treated respectfully, and our Safeguarding Lead will review and escalate concerns where appropriate. Where possible we will do our best to maintain strict confidentiality.