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• What is expected of me during the course?
• How do I find out about the format and structure of the course?
• I am based outside of the U.K., how do you configure your courses for learners in different time zones?
• Are you able to make adjustments to enable study for specific disability requirements?
• Will I receive email notifications for my course?
• How do you ensure course content is up to date?
• How is my progress marked/monitored during the course?
• What do I do if I have assignment submission issues, need to resubmit an assignment, or have missed a deadline?
• Can I resubmit course work?
• I have an issue with tutor (or peer’s) feedback / with the course content – who can I speak to?
• Where can I find the information on live sessions?
• I’m going to be unavailable for some live sessions and/or part of the course. What do I need to know?
• Can I download the course materials and/or recordings of live sessions?
• How long will I have access to the course once the teaching has finished?
• What will I receive on completion?
• Are the courses accredited with the University of Cambridge?
• When will I get my digital credential?
• Are the courses CPD certified?
• How do I claim my CPD hours?